Return / exchange policy and refund


- ComeUp helps organizers manage and distribute tickets online to attendees. When you have successfully booked and paid for your ticket, the system will send you an e-ticket to confirm your booking and reduce the number of available tickets for the respective ticket type (which you have booked). As a result, no one else will be able to book your reservation. Therefore, we do NOT cancel the ticket or refund you money in case you have successfully booked your ticket.

- If you do not receive your e-ticket after paying online, please call us so we can assist you as soon as possible.


- You can contact the Event Organizing Committee for assistance in exceptional cases (refund and cancellation). We will work again with the Organizing Committee after the event ends.

(Content is referenced from many sources from tmdt websites in Vietnam and International)